1.1 This privacy policy (the “Privacy Policy”) governs the processing of your personal data by SOLV (hereinafter also referred to as “we”, “us” or “our”) in connection with our website available on https://www.solv.world (the "Website"). Our contact and company details can be found in Article 4 below.
2.1 SOLV takes your privacy seriously. That is why we take all appropriate measures to protect your personal data in accordance with applicable data protection legislation, including the General Data Protection Regulation (GDPR).
2.2 In this Privacy Policy, we explain, which personal data we process about you, how we process it, why we process it, on what legal basis we do so, what rights you have and with whom we may share your data. We aim to inform you about this as transparently as possible.
2.3 We recommend that you read this Privacy Policy carefully. You can access this Privacy Policy at any time under the ‘Privacy Policy’ section on the Website.
For questions or requests, you can always send an e-mail to privacy@solv.world.
2.4 Please note that this Privacy Policy does not cover privacy policies, statements or terms of any third party nor of any websites or applications referred by hyperlinks on the Website.
2.5 SOLV may modify this Privacy Policy at any given time. It is therefore important that you consult it regularly. You will always find the most up-to-date version on the Website. The date of the last amended version is listed at the bottom of this Privacy Policy. Any changes will be communicated via the Website, by e-mail or through other digital channels.
2.6 This Privacy Policy is subject to Belgian law. Only the courts of Antwerp (Antwerp division(s))) are exclusively competent to decide on any dispute.
3.1 We (SOLV). We are the so-called ‘data controller’, to use a more technical term. This means that we determine the purpose and means of the processing and are responsible for the lawful and correct processing of your personal data via our Website.
| Legal form: | BV (Private Limited Company) |
| Company name: | SOLV |
| Registered office: | Sint-Pietersvliet 7, 2000 Antwerp |
| Company number (CBE): | 0765.430.463 |
| Email: | privacy@solv.world |
| Hyperlink website: |
Our Data Protection Officer (DPO) can be contacted on: privacy@solv.world.
5.1 SOLV may process the following data about you via the Website:
Identification data and/or company data such as your first name, last name, name of your company or organization, jobtitle, country, registered office(s), company registration number(s), business e-mail address and phone number. This data will only be processed if you contact SOLV via the contact form as stated on our Website.
Project related data such as project name, project location, project size, project timing and project environment. This data will only be processed if you provide it via the contact form as stated on our Website.
Electronic data such as device data, log file data such as IP address, browser and operating system, external websites, pages visited (and date and time of connection), and cookies.
5.2 SOLV may receive your data directly from you, e.g. because you provide it by filling out the contact form on the Website, when you contact SOLV via the Website, when you ask SOLV for a quote, etc. SOLV can also process your personal data via cookies on our Website. You can consult our cookie policy at https://www.solv.world/en/cookie-policy.
6.1 SOLV processes your personal data for:
Contact, enquiries and/or information (only if you have contacted us yourself via the contact form provided on our Website):
SOLV processes your personal data via the Website in order to get in touch with you, process your possible questions and/or complaints and provide you with the necessary information about the Website, the services provided by SOLV or other information in any way related to the activities and/or services of SOLV.
SOLV processes your personal data (or that of your company or organization) on the basis of its legitimate (commercial) interests, which, if appropriate, outweigh your (privacy) rights (as you can reasonably expect such processing for the use of the Website).
If you do not provide us with certain data, such as your identification details, we may not be able to contact you (again), provide you with information or provide you with services.
Direct marketing (if applicable):
SOLV can use your personal data for direct marketing. SOLV can send you commercial and advertising messages about the services it provides or other information that could be interesting of useful to you, by e-mail, newsletter on certain social networks or other means.
If you are already a customer of SOLV, this may be done on the basis of our legitimate interests, which, where applicable, outweigh your (privacy) rights or interests. If you are not a customer of SOLV, we require your prior consent to send you electronic or digital marketing messages. Your consent is free and can be withdrawn at any time (e.g. by unsubscribing as provided in the newsletter or email itself, or by sending an email with your request to unsubscribe to privacy@solv.world.
If you no longer want us to process your personal data for direct marketing purposes, you always have the right to object (unsubscribe or object to such processing), free of charge and without giving any reason (see also Article 10.3 below). To do so, please contact SOLV at privacy@solv.world.
Ensuring the optimal functioning of our Website:
When you visit or consult the Website, we may process certain electronic data, such as cookies and IP addresses (see also Article 5.1 above). Cookies facilitate the interaction between you as a visitor and our Website and are used to improve the user experience and to collect statistics among visitors of our Website. Cookies also ensure that your personal settings and preferences are stored or that image and sound material can be played. Certain cookies may be placed by a third party, e.g. to measure the use of our Website.
More information about the use of cookies can be found in our cookie policy: https://www.solv.world/en/cookie-policy.
Any transfer to our partners, service providers, suppliers, and/or other contractual parties of SOLV, such as our web administrator or hosting provider, for the execution of the above points.
Compliance with legislation applicable to SOLV or its activities and services.
6.2 The processing of your personal data via the Website is not subject to so-called 'automated individual decision-making' or profiling.
7.1 Your personal data shall also be processed by the partners of SOLV, service providers and/or suppliers in connection with making the Website available to you and implementing and supporting the services SOLV provides through the Website. This includes hosting providers, IT-partners, web administrators and/or other partners or service provides of SOLV related to the Website.
7.2 SOLV may be required to disclose or process your data on the basis of a legal obligation incumbent upon it and/or in response to a request to do so from supervisory authorities or government agencies.
8.1 Your personal data will not be transferred outside the European Economic Area (“EEA”).
8.2 If your personal data would be transferred to countries outside the EEA in respect of which the European Commission has not determined that such countries provide an adequate level of protection for personal data, SOLV will ensure that (additional) measures are taken in accordance with the applicable data protection legislation (e.g. the implementation of standard contractual clauses made available by the European Commission and/or any other additional measures).
We will not process your data for longer than is necessary for the purposes described above in Article 6, unless special legal provisions apply to its storage or processing. For more information about the retention periods for data processed via cookies on our Website: https://www.solv.world/en/cookie-policy. Specific legal retention periods may apply to certain data. In any case, the principle that we do not retain your data longer than necessary always applies. If your personal data is no longer necessary for the intended purposes, we will delete or anonymize it as necessary.
10.1 You have the right to receive information about the processing of your personal data via the Website. All necessary information is communicated to you via this Privacy Policy. You can also request additional information from SOLV at any time.
10.2 You have the right to request SOLV to:
access your personal data.
You can obtain one copy of the requested information free of charge. If you request additional copies, we may charge you a reasonable fee for this as an administrative cost.
rectify your personal data (if incorrect and/or incomplete);
erasure of your personal data if:
the processing of such data is no longer necessary for the purpose(s) for which it was processed by us;
you have withdrawn your previously given consent;
you object to our processing;
the personal data has been processed unlawfully by us;
this is necessary to comply with a legal obligation; or
the personal data has been processed in connection with an offer of online services to children.
restriction of processing that relates to you.
You have the right to obtain restriction of processing if:
you contest the accuracy of the data we hold
the processing is unlawful and you oppose the erasure of the personal data and request the restriction of its use instead;
we no longer need this data, but you still need it for the establishment, exercise, or defense of legal claims; or
pending a response to the question of whether the legitimate grounds of SOLV outweigh those of you or your (privacy) rights if you have objected to the processing on the basis of our legitimate interest.
10.3 You have the right to object to the processing of your data. You have the right to object to the processing of your data for direct marketing purposes at any time and free of charge (see also Article 6.1 above). You can do this simply by sending us an email at privacy@solv.world.
10.4 You have the right to transfer your personal (to another controller). However, this is only possible if the processing by SOLV is based on your consent or if the processing by SOLV is carried out by automated means.
10.5 If the processing of your personal data is based on your consent, you have the right to withdraw your consent at any given time.
10.6 You also have the right to lodge a complaint with the Data Protection Authority (Drukpersstraat 35, 1000 Brussels – T: +32(0)2 274 48 00 – E:contact@apd-gba.be). In the event of a complaint, you can also contact SOLV directly at privacy@solv.world.
10.7 The exercise of your rights, as set forth above, is always subject to the requirements and conditions stipulated in applicable legislation (such as but not limited to the GDPR).
10.8 To exercise your rights, you can simply send a request to SOLV at privacy@solv.world. If we have reason to doubt your identity, we may ask you for additional information necessary to confirm your identity. We will usually ask for a copy of your identity card to verify who is actually submitting the request. Please ensure that any information or data that is not necessary for the verification and confirmation of your identity is blacked out or otherwise removed or rendered unreadable.
Questions? Feel free to contact us at privacy@solv.world.
Latest update of this Privacy Policy: January 2026